Payment Policy

Welcome to Licengo LTD!
At Licengo, we are committed to ensuring a secure and transparent payment process for our customers. Please review our payment policy below to understand the methods we accept and how we handle transactions.

1. Accepted Payment Methods

We offer a variety of payment methods to ensure a smooth checkout process for our customers:

Credit/Debit Cards:
We accept major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- Discover
PayPal:
You can securely pay using your PayPal account, which provides an additional layer of protection for online purchases.

2. Payment Security

At Licengo, we prioritize the security of your payment information:

All payments are processed using secure encryption (SSL) to protect your personal and financial data.
We do not store credit card details on our servers. All transactions are handled by trusted and compliant payment processors such as Stripe.

3. Billing Information

Ensure that all billing information provided during checkout is accurate and up to date to avoid any delays in processing your order.
In cases where the billing information does not match the payment method, additional verification may be required, which could lead to delays.

4. Order Verification and Fraud Prevention

For security purposes, all orders are subject to review:

If an order is flagged as high-risk or suspicious by our fraud detection system, it may require additional verification. This process typically takes no more than 24 hours, but may result in delays in order processing.
If verification is needed, we will contact you via email at the address provided during checkout.

5. Currency

All prices listed on Licengo.com are in GBP, USD, EUR unless otherwise stated. For international orders, the final amount charged to your account may vary depending on exchange rates and any fees imposed by your payment provider.

6. Refunds and Payment Disputes

For information about refunds, cancellations, or product exchanges, please refer to our Refund and Returns Policy.

If you have any disputes regarding a payment, please contact us immediately at support@licengo.com. We will work with you and the payment processor to resolve the issue as quickly as possible.