Welcome to Licengo.com! We strive to offer top-quality digital products and services with efficiency and convenience. This delivery policy details how our digital products are delivered and what you can expect from the process.
Please carefully review the following delivery terms and policies before using our digital services. By accessing or using our services, you agree to be bound by these terms and conditions.
- Provision of Digital Services
At Licengo.com, we specialize in providing digital services. Our products are delivered exclusively in the form of a digital product key to the email address provided during the purchase process. - No Physical Shipping
We do not offer or include any physical shipping as part of our services. Our commitment is to deliver your purchased digital products promptly and efficiently through electronic means. You will not receive any physical disc, package, or tangible item related to your purchase. - Delivery Process
Once your purchase is successfully completed, you will receive a confirmation email containing your digital product key(s) and relevant instructions for redemption or activation. It is essential to ensure that the email address provided during purchase is correct and accessible, as this is the primary delivery method. - Shipping costs
We offer free shipping - Delivery Time
Our goal is to deliver your digital product key(s) promptly. In most cases, you should receive your key(s) automatically within few minutes of a successful transaction. However, please note that delivery times may vary depending on factors such as payment verification and the specific product purchased.- Processing time: 0-1 day (Monday to Sunday)
- Shipping time: 0-1 day (Monday to Sunday)
- Order cut off: 12:00 AM (GMT+01:00) Central European Standard Time
Please note: Most products are delivered automatically via email without requiring intervention from our team. Orders can be placed 24/7 at any time.
- What will I receive after purchase?
- The license key of the purchased product
- Official software download link
- Step by step instruction guide for smooth installation and activation
- Free technical support
- The license will be multilingual
- Lost or Delayed Emails
If you do not receive your digital product key(s) within a reasonable time, please check your junk or spam folder. Occasionally, email providers may mistakenly classify our messages as spam. If you are unable to locate the email, please contact our customer support team, and we will assist you in resolving the issue promptly. - Customer Responsibility
It is the customer’s responsibility to provide accurate and up-to-date contact information, including a valid email address, during the purchase process. Failure to meet this condition may result in delays or issues with delivery. - Contact Information
If you have any questions or need assistance with the delivery of your digital product(s), please do not hesitate to contact our customer support team:
– Email: support@licengo.com
– Contact Page: Contact Us - Changes to Delivery Terms
We reserve the right to update or modify these delivery terms and policies at any time without prior notice. It is your responsibility to review these terms periodically to ensure compliance with our current policies.
By using our digital services, you acknowledge and agree to these delivery terms and policies. If you disagree with any part of these terms, we kindly ask you not to use our services.
Thank you for choosing Licengo. We appreciate your trust in our digital service provision and are committed to providing a smooth and reliable experience.
Licengo LTD
Registration Number: 15885122
Headquarters: 71-75 Shelton St, Covent Garden, London WC2H 9JQ, United Kingdom.
Email: support@licengo.com
